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What’s Driving Your Google Quality Score, and How Can You Boost It?

Okay, let’s talk about Google Quality Score—that magical number that decides how much Google loves your ads and how much you’re going to pay for them. The higher your Quality Score, the lower your cost-per-click (CPC), and the better your ad placement. Sounds good, right? But what actually influences this score, and how can you boost it to save money and get better results?


Here are the key factors that determine your Google Quality Score and what you can do to improve each one:


1. Ad Relevance: Is Your Ad On Point?

Google wants to show ads that are super relevant to what users are searching for. So, if your ad says “Best Plumbing Services” but the keyword you’re targeting is “emergency plumbing,” there’s a mismatch—and Google will penalize you for it.


How to Fix It:

  • Match your ad to the keyword: Make sure your ad includes the exact terms users are searching for. If they’re looking for “emergency plumbing,” use that exact phrase in the ad copy.

  • Keep your messages clear and focused: Each ad should reflect the search intent. If someone searches for “24/7 plumbing repair,” make sure your ad talks about 24/7 services!


2. Landing Page Experience: Where’s the Traffic Going?

If users click on your ad and land on a page that’s slow, hard to navigate, or irrelevant, Google notices. A bad landing page experience can drop your Quality Score fast.


How to Enhance it:

  • Make your landing page relevant: The page your ad links to should match the promise you make in the ad. If your ad talks about emergency plumbing services, make sure the landing page does too.

  • Improve page speed: A slow website is a major turn-off. Use tools like Google PageSpeed Insights to see how your page is performing and fix any issues.

  • Mobile Optimization is a Must: More and more people are searching from their phones, so make sure your landing page is mobile-friendly. If it’s not, you’ll see a dip in your Quality Score.


3. Expected Click-Through Rate (CTR): Are People Clicking?

This one’s pretty simple. Google wants to know: when your ad shows up, does anyone actually click on it? If your CTR is low, Google will assume your ad isn’t relevant or engaging enough, and your Quality Score will suffer.


Ways to Resolve the Issue:

  • Use engaging ad copy: Highlight your unique selling points. Why should people click on your ad? Make it clear and compelling.

  • Test different versions of your ad: Don’t just settle for one version of your ad. A/B test different headlines and descriptions to see what works best for your audience.

  • Include a strong call-to-action: Tell people exactly what they should do next, like “Call now for a free estimate” or “Get a free consultation today!”

What are the key factors influencing our Google Quality Score, and how can we improve it? - KaeRae Marketing

4. Ad Format: Are You Using All the Features Google Offers?

Google loves ads that use all of its cool features, like sitelinks, callout extensions, and structured snippets. The more of these you use, the better your chances of improving your Quality Score.


How to Make it Right:

  • Use ad extensions: Add sitelinks to your ads (e.g., links to specific pages on your site), use callout extensions (e.g., “Free Shipping” or “24/7 Service”), and take advantage of all the extra features that Google offers.

  • Maximize the space: Make your ads stand out by using all available characters in your headlines and descriptions.


5. Historical Performance: What’s Your Track Record?

Google takes a look at your ad account history. If you’ve consistently had high-performing ads, Google will be more likely to give you a higher Quality Score. If you’re constantly getting low CTRs or irrelevant landing pages, Google will penalize you.


Steps to Correct it:

  • Clean up your account: Remove any outdated or underperforming ads and keywords. Keep your campaigns fresh and relevant.

  • Stay consistent: Run ads regularly, and monitor performance. Make adjustments as needed, but don’t just run an ad for a week and forget about it.


Quick Recap:

  • Ad Relevance: Make sure your ad matches the keyword and the landing page.

  • Landing Page Experience: Optimize for relevance, speed, and mobile-friendliness.

  • Click-Through Rate (CTR): Write compelling, clear ads and test multiple versions.

  • Ad Format: Use all available ad extensions and take full advantage of ad features.

  • Historical Performance: Clean up your account, keep it consistent, and optimize.


Improving your Quality Score isn’t a one-time thing—it’s an ongoing process. The better your ads, the more Google will reward you with a lower CPC and better placements. So, take a look at your campaigns, fix what’s not working, and watch that Quality Score rise!

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